Terms of service.

Part A. General Terms and Conditions

• § 1 Scope
• § 2 Definitions
• § 3 Account and team
• § 4 How the contract is concluded
• § 5 Our services
• § 6 Prices and payment
• § 7 Term, renewal and cancellation
• § 8 Unused searches
• § 9 Your obligations
• § 10 Right of withdrawal for consumers
• § 11 Defects
• § 12 Liability
• § 13 Data protection
• § 14 Changes to these terms
• § 15 Governing law, jurisdiction and disputes
• § 16 Final provisions

§ 1 Scope

1.1 These General Terms and Conditions (“Terms”) apply to all contracts between EasyTrafficBot UG (haftungsbeschränkt), Arrenbergsche Höfe 6, Building 44, 42117 Wuppertal, Germany (“we”, “us”), and our customers (“you”) about Traffic Bot, the service offered on traffic-bot.com: the agency workspace, monthly search plans, reports and support.

1.2 Traffic Bot is built for agencies and other businesses, but consumers can buy it too. A consumer is anyone who concludes the contract for purposes that are mainly outside their trade, business or profession (§ 13 BGB); a business is anyone acting in their trade, business or profession (§ 14 BGB). Where these Terms treat consumers and businesses differently, they say so.

1.3 Your own terms and conditions do not apply, even if we do not object to them, unless we agree to them in text form.

1.4 The plan terms shown on the review page before you pay (service, cancellation, refunds and unused searches), our Refund and Cancellation Policy and Parts B and C below are part of the contract. If the plan terms and these Terms differ, the plan terms take precedence.

§ 2 Definitions

• Search: one automated browser session in which our system searches Google for a keyword you chose, finds the target page in the results and opens it from there. Searches are not visits by people.
• Settled search: a search whose visit to the target page our delivery system has verified. Only settled searches are deducted from your balance.
• Plan: a monthly subscription that adds a fixed number of searches to your agency balance for each paid month.
• Agency balance: the searches your agency has available for its campaigns.
• Campaign: the keyword, target page, country, daily volume and duration you set for a client.
• Agency workspace: the dashboard on traffic-bot.com with your clients, campaigns, team, reports and billing.

§ 3 Account and team

3.1 You need an account to use Traffic Bot. You must be at least 18 years old and have full legal capacity. If you register for a company, you confirm that you may act for it. Your details must be true and kept up to date.

3.2 Keep your sign-in details secret and tell us without delay if you suspect misuse. You are responsible for activity in your account unless you are not at fault for it.

3.3 The agency owner can invite team members and give them roles. Only the owner can buy, change or cancel a plan. The owner makes sure that team members follow these Terms.

§ 4 How the contract is concluded

4.1 The plans shown on our website are not a binding offer by us but an invitation to order.

4.2 You order in your agency workspace: (1) choose a plan; (2) check the plan, the monthly price and the plan terms on the review page, where you can go back and choose another plan to correct your choice; (3) accept the terms, confirm the immediate start (§ 10) and click “Continue to Stripe”; (4) enter your payment details on the payment page of our payment provider Stripe and confirm the order there with the payment button. Until that last click you can correct your entries or cancel the order at any time.

4.3 With the last click you make a binding offer to conclude the contract. We accept it when the payment is confirmed and the plan is activated in your workspace. You can see the status of your purchase in the workspace at any time.

4.4 The contract language is English. These Terms are always available on this page and can be saved or printed. The plan terms you accepted are stored with your purchase.

§ 5 Our services

5.1 We provide the agency workspace, deliver searches for your campaigns within the volume of your plan and agency balance, create reports and give support. Part C describes the delivery in detail.

5.2 Searches can only be delivered if the target page is indexed by Google and appears within the first 100 Google results for the chosen keyword in the chosen country, and if the target page is reachable. Only the countries offered in the campaign planner are available.

5.3 We owe the delivery of searches, not a particular result. In particular, we do not promise better rankings, impressions or clicks in Google Search Console, figures in analytics tools, enquiries, conversions or sales. Google and other providers process and filter their own data; their figures can differ from ours.

5.4 We may use subcontractors and third-party infrastructure, for example hosting and proxy networks. We remain responsible for our services.

5.5 We may develop Traffic Bot further and change features if the change is reasonable for you, taking your interests into account, and the core of the plan you bought (the monthly searches and the workspace) stays the same. If a change for a consumer is more than minor and adverse, we tell you in advance in text form, and you may end the contract free of charge as the law provides.

§ 6 Prices and payment

6.1 The prices shown on the pricing page and on the review page apply. They are monthly prices in the stated currency and are final prices including any statutory VAT.

6.2 Each month is paid in advance. Stripe charges the first month when you order and every further month automatically on the same day of the month, using the payment method you chose on Stripe.

6.3 If a payment fails, Stripe tries again. Until the payment succeeds we may pause the delivery of new searches. If the payment still fails, the plan ends; searches already in your balance remain there (§ 8).

6.4 You receive receipts and invoices electronically. You agree to receive invoices electronically.

6.5 You can only set off claims that are undisputed or legally established. This does not limit a consumer’s rights arising from the same contractual relationship.

§ 7 Term, renewal and cancellation

7.1 A plan runs for one month and renews automatically for another month unless it is cancelled.

7.2 You can cancel at any time, with effect from the end of the month you have paid for: online with the cancellation function at traffic-bot.com/cancel/ (“Cancel contracts here”, linked in the footer of every page, no sign-in needed), in the billing portal (Billing → “Manage or cancel in the billing portal”) or by email to support@traffic-bot.com. The plan stays active until the end of the paid month, and no further payment is taken after that. Amounts already paid are refunded only as described in the Refund and Cancellation Policy or where the law requires it.

7.3 We can cancel a plan in text form with at least 14 days’ notice to the end of a paid month.

7.4 Either party may terminate for good cause without notice. Good cause for us is in particular a serious or repeated breach of Part B, a payment default despite a reminder, or false registration details.

7.5 Cancelling a plan does not delete your account. You can ask us to delete the account at any time.

§ 8 Unused searches

8.1 Searches you do not use stay in your agency balance. They do not expire at the end of the month or when you cancel.

8.2 Searches cannot be exchanged for money or transferred to another account, except where the Refund and Cancellation Policy or the law provides for a refund.

8.3 If your account is deleted at your request, the searches left in it lapse.

§ 9 Your obligations

9.1 You follow the rules for acceptable use in Part B.

9.2 If you are a business, you indemnify us against claims of third parties, including reasonable legal costs, that arise because you culpably breached Part B, in particular because you ran a campaign for a website without the owner’s authorisation. We inform you of such a claim without delay and let you take part in the defence.

§ 10 Right of withdrawal for consumers

10.1 If you are a consumer, you have a statutory right of withdrawal of 14 days. The withdrawal instructions and the model withdrawal form are part of our Refund and Cancellation Policy. You can withdraw online with the withdrawal function at traffic-bot.com/withdraw/ (“Withdraw from contract here”, linked in the footer of every page).

10.2 Traffic Bot starts your plan right after payment. Before you pay, you therefore expressly request that the service starts before the withdrawal period ends, and you confirm that you know: your right of withdrawal ends once the service has been fully performed, and if you withdraw earlier you pay a proportionate amount for the searches delivered until then (§ 356(4), § 357a(2) BGB).

10.3 Businesses have no statutory right of withdrawal.

§ 11 Defects

The statutory rights for defects apply, subject to § 12. Please report a delivery problem to support as soon as you notice it, so we can check and fix it quickly; the 72-hour satisfaction guarantee in the Refund and Cancellation Policy applies in addition.

§ 12 Liability

12.1 We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the Product Liability Act, under a guarantee we have given and for fraudulently concealed defects.

12.2 For slight negligence we are liable only if we breach an essential contractual obligation, that is an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose fulfilment you may regularly rely. In that case our liability is limited to the damage that is foreseeable and typical for this kind of contract.

12.3 If you are a business, our liability under 12.2 is also limited to the amount you paid us in the twelve months before the event that caused the damage.

12.4 Decisions of Google and other third parties, such as ranking changes, filtering, penalties or restrictions of accounts and websites, are outside our control. We are liable for them only if we caused them through a breach of duty under 12.1 or 12.2.

12.5 These limits also apply to the personal liability of our employees, representatives and agents.

§ 13 Data protection

We process personal data as described in our Privacy Policy. Where you enter personal data of your clients or team members in the workspace, you make sure that you may share it with us for this purpose. If you need a data processing agreement (Art. 28 GDPR) for that data, write to support@traffic-bot.com.

§ 14 Changes to these terms

14.1 We may change these Terms for the future if there is a valid reason, such as a change in the law, a court decision, new features or changes to how we deliver. Changes to the price or the number of searches of a running plan always need your express consent.

14.2 We inform you of a change in text form at least six weeks before it takes effect. If you are a business and do not object before then, the change counts as accepted; we point this out in the notice. If you are a consumer, the change only applies once you agree to it.

14.3 If you object or do not agree, the current Terms continue to apply. We may then cancel the plan under 7.3.

§ 15 Governing law, jurisdiction and disputes

15.1 German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer, this choice of law does not take away the protection of the mandatory law of the country where you have your habitual residence.

15.2 If you are a merchant, a legal entity under public law or a special fund under public law, or if you have no general place of jurisdiction in Germany, the exclusive place of jurisdiction is Wuppertal, Germany. We may also sue you at your general place of jurisdiction.

15.3 We are not willing or obliged to take part in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG). Please write to us first; we want to solve every problem directly.

§ 16 Final provisions

16.1 Notices under the contract can be sent in text form, for example by email. We write to the email address of your account.

16.2 If a provision of these Terms is or becomes invalid, the rest of the contract remains valid. The statutory provisions then apply instead of the invalid provision.

Part B. Acceptable use

B.1 Only authorised websites. You may run campaigns only for websites that you own or whose owner has authorised you to use Traffic Bot for them, including automated searches for their pages. On request you show us this authorisation.

B.2 Not allowed. You must not use Traffic Bot to:

• send searches to pages with illegal content, for example malware, phishing, child sexual abuse material, content that glorifies violence or incites hatred, or offers that infringe the rights of others;
• target websites of third parties without their authorisation, including to harm competitors;
• generate clicks on ads, ad impressions, affiliate commissions, fake conversions or other paid events (ad fraud);
• overload or attack websites or systems, or bypass security measures, rate limits or our usage limits;
• copy, reverse-engineer or systematically read out our software, workspace or delivery systems;
• create several accounts to get around a suspension or limits;
• give false information in your account, campaigns or support requests.

B.3 Agencies and their clients. You may use Traffic Bot for your clients’ websites. You make sure that each client has agreed to campaigns for its website, knows that the searches are automated and not visits by people, and that your contract with the client allows this. You do not present our searches as human visitors.

B.4 Risks of automated searches. Automated searches can conflict with the terms or guidelines of Google and other providers. Search engines and analytics tools can filter such activity, and providers can take measures against websites or accounts. You decide whether to use Traffic Bot for a website; § 12 applies.

B.5 Your content. You grant us the rights we need to provide the service for content you upload or enter, such as your agency logo, client names, keywords and addresses, and you confirm that you hold those rights.

B.6 Our rights. Traffic Bot, its software, workspace, reports and brand belong to us. For the duration of the contract you receive a simple, non-transferable right to use the workspace for its intended purpose.

B.7 What we do about breaches. If there are concrete indications of a breach of this Part B, we may pause campaigns, block target pages or suspend the account, as far as this is proportionate. We inform you and give you the chance to comment, unless the breach is serious or the law requires us to act at once. § 7.4 remains unaffected.

Part C. Service delivery

C.1 Start. A paid plan adds its searches to your agency balance. A campaign you launch is usually queued and started within minutes. If a precondition is missing (§ 5.2), the workspace tells you why.

C.2 Pacing. Each campaign delivers about the daily volume you set, spread over the day, and new campaigns build up their volume over the first days. The daily figures vary. We may slow down, pause or extend delivery to protect the target website, keep our systems stable or comply with the law. Searches that were not delivered stay in your balance.

C.3 Settlement and records. Only settled searches are deducted from your balance. Searches that could not find or open the target page, for example because it was not in the results, was unreachable or blocked the visit, are not deducted. Our delivery records, which you see in the workspace and the reports, are the basis for settlement. Figures in Google Search Console, Google Analytics or other tools are calculated differently and do not by themselves show a delivery shortfall. You remain free to prove that a delivery was wrong.

C.4 Your controls. You can pause, resume and stop campaigns in the workspace. A stopped campaign uses no more searches; what it did not use stays in your balance.

C.5 Interruptions. We aim to keep Traffic Bot available at all times. Maintenance, disruptions of the internet, of Google, of proxy networks or of hosting providers, and events beyond our control can interrupt delivery. Campaigns then continue as soon as possible; searches not delivered stay in your balance.

C.6 Reports. You can create PDF and CSV reports in the workspace. A created report can be downloaded for 30 days; after that you can create it again.

C.7 Support. Write to support@traffic-bot.com, use support in the workspace or WhatsApp. Our support works Monday to Friday, 09:00 to 18:00 German time, and we aim to answer within one business day.